What Happens After You Request an Estimate? Our Full Process Explained
Requesting an estimate shouldn’t feel like a black hole.
At Spa City Softwash, we’ve built our process to be clear, fast, and easy to understand — so you know exactly what’s happening at every step, from your first message to job completion.
Here’s what you can expect after you reach out.
Step 1: We Receive Your Request
Estimates usually come in through:
A phone call or voicemail
A text message
A Facebook or website form
Once your request comes in, it’s logged and reviewed so nothing falls through the cracks.
Step 2: Fast Follow-Up
Our goal is to respond as quickly as possible — often within the same day.
For most standard house washes, we can provide an estimate:
Over the phone
Based on square footage and details you provide
Without needing an on-site visit
If the job is more complex, we’ll let you know and gather a bit more information before finalizing pricing.
Step 3: Clear Pricing and Explanation
When we give you an estimate, we’ll explain:
What’s included
Any limitations or expectations
No pressure, no vague numbers — just clear information so you can decide what makes sense for your home.
Step 4: Scheduling the Job
If you’d like to move forward, we’ll:
Schedule a date that works for you
Send a confirmation with all the details
Answer any final prep questions
Most homeowners don’t need to be home for the service, as long as we have exterior access and water when required.
Step 5: Appointment Reminders
Before your scheduled date, you’ll receive reminders so:
Nothing is forgotten
You know exactly when to expect us
This helps keep everything smooth and on time.
Step 6: Service Day
On the day of service:
Our crew arrives as scheduled
The work is completed using safe, professional methods
If anything unexpected comes up, we’ll communicate right away.
Step 7: Completion and Follow-Up
Once the job is complete:
You’ll receive confirmation that the work is done
An invoice will be sent electronically
We’re available for any questions or follow-up
We want you to feel confident about both the results and the experience.
How Long Does the Whole Process Take?
For most standard house washes:
Estimates can often be provided the same day
Scheduling depends on availability and weather
The actual service is typically completed in a single visit
Our goal is to keep the entire process simple and efficient from start to finish.
The Bottom Line
From the moment you request an estimate, our goal is to make things easy, transparent, and predictable.
No chasing, no guessing, no confusion — just clear communication and professional service every step of the way.
If you ever have questions at any point, we’re always happy to help.
